Contact

Contact Information

Need help or have a question?
We’re happy to assist. Whether you’re looking for details about our jackets, need help before placing an order, or simply want to share your thoughts, our team is here to support you and respond as quickly as possible.

Email support

For inquiries, assistance, or feedback, contact us at:
info@biloon.com

We aim to reply within 1–2 business days.

Phone support

If you prefer speaking with us directly, you can call:
+49 163 3137523

Available Monday to Friday, 9:00 AM – 5:00 PM.

Shop information

biloon.shop
L1218 24
06556 Roßleben-Wiehe
Germany